Customer Experience VS User Experience

Customer Experience VS User Experience

What’s What? Whether you are running a manufacturing enterprise or a service-orientated company, your business exists because people are requesting what you offer. Without demand from the outside, you essentially have no one to supply with products or services. The people you are serving need professional attention in order to establish trust and...

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Customer Experience as a Differentiator

Customer Experience as a Differentiator

Customer Experience as a Differentiator: Why, What & How? There are many ways in which businesses can compete within a market to achieve higher market share, a better reputation, and a devoted stream of customers. A significant part of this is understanding that your uniqueness can strengthen your businesses position a lot, and Customer...

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